vd99 Terms and Conditions
Please read these terms and conditions carefully before using the vd99 platform. These terms form a legal agreement between you and vd99.
Introduction and General Information
Nature of the Agreement
These Terms and Conditions ("Terms") constitute a legally binding agreement between the vd99 platform and each registered member ("User") who uses the platform and all its services. By creating an account on the vd99 website or using its services, you are considered to have fully agreed to these Terms. If you do not agree to these Terms, please refrain from using this platform.
vd99 reserves the right to amend these Terms at any time. Changes will take effect from the date they are published on the platform. Users are advised to review this page regularly.
Applicability and Scope
These Terms apply to all services offered by vd99, including slot games, live casino, cricket betting, card games, and other entertainment activities. For more details about our services, visit the vd99 Casino page.
Account and Eligibility Requirements
Age Limit and Legal Eligibility
To register on vd99 and use its services, you must be at least 21 years of age. By creating an account, you declare that you meet this age requirement and that using online gaming services from your current location is legally permitted for you.
- Opening an account in the name of a minor is strictly prohibited.
- vd99 may request identity documents for age verification at any time.
- If an account is created using false information, it will be immediately terminated and the associated funds may be forfeited.
Account Registration
Each user may hold only one account. Creating multiple accounts is strictly prohibited and, if detected, all associated accounts will be terminated.
- Accurate and complete information must be provided at the time of registration.
- It is your responsibility to keep your account password secure.
- Any unauthorized use of your account must be reported to vd99 immediately.
- Allowing a third party to use your account is prohibited.
- To register, go to the vd99 Login page.
Identity Verification (KYC)
To ensure security and prevent money laundering, vd99 may apply identity verification procedures in certain cases. The following documents may be requested for verification:
- National ID card (NID) or a copy of your passport
- A recent utility bill or bank statement
- Proof of ownership of the payment method
Withdrawals may be temporarily suspended until verification is complete.
Deposits, Withdrawals and Financial Terms
Deposit Terms
The following methods can be used to deposit funds into vd99: bKash, Nagad, Rocket, Upay, and direct bank transfer.
| Item | Details |
|---|---|
| Minimum Deposit Amount | ৳100 (per method) |
| Accepted Currency | Bangladeshi Taka (BDT) |
| Accepted Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
| Processing Time | Instant to a few minutes |
Deposited funds will only be accepted from a payment method owned by the primary account holder. Deposits made through third parties are not accepted.
Withdrawal Terms
The following conditions apply to withdrawals:
- Minimum withdrawal amount: ৳800
- Withdrawals can only be made to the original deposit method.
- Withdrawals are typically processed within 30 minutes to 3 hours.
- Some withdrawal requests may take additional time due to verification or security review.
- Withdrawals may be restricted until the wagering requirements of any active bonus are met.
Bonuses and Promotional Terms
Welcome Bonus Terms
vd99 offers an attractive welcome bonus for new members. The following conditions must be met to receive this bonus:
- A 120% bonus on the first deposit, up to a maximum of ৳15,000.
- Bonus wagering requirement: 10 times (10x).
- The wagering requirement must be completed before withdrawing bonus funds.
- Each user may receive the welcome bonus only once.
- Information on the validity period of the bonus will be stated on the promotions page.
General Bonus Policy
The following general policies apply to all bonuses and promotions:
- vd99 reserves the right to modify or cancel any bonus program at any time.
- If evidence of bonus abuse is found (such as bonus arbitrage or use of multiple accounts), the relevant account will be terminated and the bonus forfeited.
- The contribution rate of each game toward meeting wagering requirements may vary.
- A limit on the bet amount from the bonus balance may be set.
VIP Program and Cashback
vd99 has three VIP tiers, each offering weekly cashback benefits:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.7% weekly cashback.
- Gold: Up to 1.0% weekly cashback.
The process for advancing to a higher VIP tier depends on your platform usage and activity. VIP cashback is automatically credited to eligible members' accounts every week.
Prohibited Activities and User Responsibilities
Prohibited Activities
The following activities are strictly prohibited on the vd99 platform:
- Fraudulent activity, such as exploiting software bugs or technical vulnerabilities.
- Operating an account with funds obtained from illegal sources (money laundering).
- Creating multiple accounts to take advantage of bonus offers.
- Using automated software or bots to play.
- Colluding with other users to influence game outcomes.
- Attempting to bypass any security measure on the platform.
If such activities are detected, vd99 will immediately suspend or terminate the account and the associated balance may be forfeited.
User Responsibilities
As a user of the platform, you acknowledge that:
- There are financial risks involved in online gaming and you are knowingly accepting those risks.
- You will play only with your own funds, not borrowed or unauthorized money.
- You are personally responsible for all activity on your account.
- You will maintain accurate and up-to-date contact information for communication with vd99.
Data Protection and Privacy
Collection and Use of Personal Information
vd99 collects your personal information during registration and while you use the platform. This information is used for:
- Account management and identity verification.
- Processing transactions and ensuring security.
- Providing customer support and resolving issues.
- Complying with applicable laws.
To learn more about our data protection practices, please read the Privacy Policy page.
Cookies and Tracking
The vd99 website uses cookies and similar technologies to function properly. By using the website, you consent to the use of cookies. You can manage cookies through your browser settings, though some features may not work correctly if cookies are disabled.
Responsible Gaming and Limitations
Responsible Gaming Policy
vd99 places the highest importance on responsible gaming. We believe gaming should be a form of entertainment, not a source of income. If you feel your gaming habits are getting out of control, please contact our support team immediately.
To learn more about responsible gaming, visit our Responsible Gaming page.
Service Suspension and Termination
vd99 reserves the right to suspend or terminate accounts in the following circumstances:
- Violation of these Terms.
- Suspicion or evidence of fraudulent activity.
- The need to comply with applicable laws or regulations.
- Self-exclusion at the user's own request.
In the event of account cancellation, if the terms and conditions have not been violated, the user's valid balance will be returned.
Limitation of Liability
vd99 is not responsible for the following:
- Disruption to gameplay due to internet disconnection or technical issues.
- Failure of third-party service providers.
- Unforeseen circumstances (force majeure) such as natural disasters or cyberattacks.
- Loss caused by the user's own negligence or provision of incorrect information.
Dispute Resolution & Applicable Law
Complaint & Dispute Resolution Process
In the event of any complaint or dispute, users are requested to first contact vd99's customer service:
- Get immediate assistance via 24/7 live chat.
- Send a detailed complaint by email: [email protected]
- After receiving a complaint, vd99 will attempt to provide a resolution within a reasonable time.
If a resolution is not reached through general support, both parties will attempt to resolve the dispute through mutual discussion.
Changes to Terms and Contact
If any significant changes are made to these terms and conditions, vd99 will attempt to notify members at their contact address or through the website. However, users are also advised to check this page regularly on their own. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
For any questions, contact us: [email protected] or use the live chat option on the website.
All vd99 services are for those aged 21 and above only. Creating an account or participating in gaming by minors is strictly prohibited. If someone you know is affected by problem gaming, visit the Responsible Gaming section.